Privacy Policy

Last updated: January 2025

1. Introduction

ClearBench ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sanctions screening audit service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number, company name)
  • Account credentials and preferences
  • Screening test results and benchmark data you upload
  • Payment and billing information
  • Communications with us, including support requests

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate benchmark datasets and analysis reports
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Conduct research and analysis to improve our methodology
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. All data is encrypted in transit and at rest.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Anonymized Benchmarking

We may use your screening test results in anonymized, aggregated form to provide industry benchmarking data to our customers. Individual results are never shared in a way that could identify your organization.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@clearbench.ai